Return Policy

  • We accept unworn merchandise with tags up to 7 days after delivery.
  • Your card will be refunded the purchase price minus the shipping cost
  • Please contact us at info@katherinejetter.com to initiate the return and we will send you an insured return label

Unfortunately at this time we do not accept any returns on engagement rings, engraved merchandise and personalized merchandise as these are considered custom orders. If you are not happy with your custom order, please contact us and we will work with you so you are fully satisfied with your design.